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ISPI-LA is pleased to announce our next chapter meeting:
Saturday, November 10th, at Antioche University. Registration begins at 8:30AM.
Our meeting will feature:
A Model Partnership: How Coastline Community College and Chevron Prepare Qualified Refinery Personnel
Five years ago, Chevron Products approached Coastline Community College to create a program in Process Technology to produce more qualified candidates for So Cal's oil refinery industry. In turn, Coastline worked with Chevron's Learning & Development unit to improve the Company's in-house training programs--moving toward more active application and problem-based learning.
Come learn more about this unique career education partnership between educators and trainers. See how this model partnership between community colleges and industry can applied elsewhere to generate a more qualified workforce and improve performance!
Four dedicated members of this partnership will share:
- Details on the relationship between Coastline and Chevron.
- How the refinery’s approach to training was refocused on a competency-based approach.
- Examples of the problem-based learning interventions that led to performance improvement.
Presenters:
• Bob Nash - Associate Dean of Distance Learning & Prof. Development at Coastline Community College.
• Dr. Ann Burress - Learning & Development Mgr. at Chevron’s El Segundo Refinery.
• Denise Cusano - an ID consultant with over 15 years experience in the financial services, healthcare and energy industries.
• Dan Jones - Executive Dean, Office of Learning & Information Technologies at Coastline Community College for the past 12 years.
Competency-Based Games A Quicker Path to Competency
Presenters:
Crane Morley President Thom Pratt and Millar Farewell
Crane Morley President Thom Pratt and Millar Farewell will demonstrate the competency-based game learning system developed for American Honda’s Motorcycle Division. Dealer salespeople in a motorcycle dealership are faced with an overwhelming amount of product knowledge to master. In some cases, a dealer may carry six different brands of motorcycles and inside each brand there may be as many as 50 model variants. Because this is an enthusiast business, many salespeople do develop a deep understanding of the type of bike they ride – a sport bike rider for example. But this same person may lack experience and product knowledge of off road vehicles such as dirt bikes and ATV’s. So working closely with Honda, CM developed a learning solution that enabled the salesperson to quickly demonstrate and get credit for existing product knowledge and then focus precious learning time on areas of weakness. Its game-based theme also was deigned to tap the competitive nature of sales people and invite repeat sessions to improve scores and learning. From a technophile’s point of view, the learning system was also developed in an efficient XML-based structure that reduced development cost by 75% and enables the Crane Morley team to write, program and deliver a course in less than a month.
Please visit our Seminars & Events page for details.
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