ISPI Los Angeles Saturday Seminar

September 6, 2008 at American Honda in Torrance

Carl Binder

Presents: The Six Boxes^® (watch a short video)

"I'm having a team performance issue. What can I do?"

"I need a quick way to get my people to that next level of performance. What are my options?"

Sound familiar? Then you will definitely want to come to the September 6th meeting with Carl Binder to hear what answers he may have to your questions.

The Six Boxes Model enables organizations to create a shared language for understanding, communicating about, and optimizing all the variables that influence individual and group performance.

How? With a comprehensive framework for systematic performance management and continuous performance improvement.

The model evolved from the Behavior Engineering Model, originally formulated by Thomas F. Gilbert, the “Father of Human Performance Technology.”

It is a plain English classification of all factors or influences that can affect performance, and easy to understand and remember because of improvements made based on over 25 years of research, application and user testing with wide range of business professionals.

At our Saturday session you will learn how to quickly apply The Six Boxes to any situation or environment where the productivity and effectiveness of people are at stake.

Dr. Carl Binder began his career as a graduate research fellow at Harvard University and was Associate Director of a human behavior research laboratory and classroom for ten years before entering the corporate world.

Founder of three consulting firms, a thought leader in the International Association for Behavior Analysis (ABA) and the International Society for Performance Improvement (ISPI), he is a widely requested speaker and prolific author in fields that include human learning and performance, sales and marketing, customer service, educational policy, performance measurement, and behavioral research.

Carl is a Certified Performance Technologist who has worked with scores of organizations in a dozen industries, as well as schools and other human services and not-for-profit organizations.

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AND

Devon Scheef

Presents: Can You Hear Me Now? Communicating with the Changing Workforce

"Write me a letter."
"Let's have a meeting."
"Send me an email."
"txt me."

Today's workforce requires flexible, up-to-date communication - both messages and methods. Do you know how to flex and adapt your communication to the needs of four generations?

Join us on September 6 for a unique look at the workforce, and learn how to bridge the communication gap among the four generations in the workplace.

In this interactive session, we will explore:

• The Communication Gap - why one size doesn't fit all when it comes to communicating with the Silents, Boomers, Xers and Millennials 
   
• Conversation Cues & Miscues - learn which phrases to purge from your conversation, and which ones let every generation know that you're a cool communicator 
   
• RUon2GenY? - update your messages to be heard and understood by the newest generation in the workplace, the Millennials, sometimes known as Gen Y. Did you know that by the time your average young employee reached the age of 21, she or he had logged 250,000 emails and text messages? Discuss what's working and what's not with other meeting participants, and take back fresh ideas 

Devon Scheef of The Learning Café specializes in solving issues related to the four-generation workplace. For ten years, Devon and The Learning Café have engaged in primary research, captured trends, and observed workplace behavior.

They work with organizations to create strategies to bridge the generation gap at work. Their clients cover three continents and many industries. Representative clients include the federal government, Raytheon, Northrop Grumman, GlaxoSmithKline, Xerox, Fireman's Fund Insurance and Constellation Energy.

Their work has been published or cited in over two dozen blogs, eZines, podcasts, newspapers, magazines and a college textbook. Their latest publication, "Engaging a Changing Workforce: Study of Four Generations" is groundbreaking research about the engagement and dissatisfaction drivers for each generation.

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